filters
state:
Show
city:
Show
product:
Show
I bought a slip cover from them, it was okay. The plastic things that are supposed to help keep it tucked in are a joke, I went back to my dowel rods BUT ever since I can not get them to stop sending me these ad magazines!!!! They are shiny cardstock so can't be...
Read more
2.6
Gosport, Indiana
#949201
Reply to reviews
They are contacting me demanding payment for a purchase I made a YEAR ago. My credit card was charged, but they are insisting it wasn't and that I need to provide proof. They told me that they hold a credit card and don't charge it until the order shipped. Yet I...
Read more
Anonymous
Anonymous

*** you should sue

#840919
Reply to reviews
Do not order from this company. I placed an order several weeks ago. There is no ability to check the progress of an order on line. The website informs that the customer will receive an email once the package is shipped -- that is it. I FINALLY received my order --...
Read more
1.0
North Dartmouth, Massachusetts
#838527
Reply to reviews
To get the free shipping advertised you have to spend $99.00. Very deceptive. When customer service was called I had to hold for 10 plus minutes to have a rep get on the phone and spit those words out to me. I couldn't understand her a her lips were touching her phone...
Read more
Anonymous
Mao65

Years ago I had very good experiences with Surefit so I did not look up reviews and I am SO sorry! Every thing you say is true about tracking, rude customer service and waiti...

#813058
Reply to reviews
I ordered a slipcover for a chair and ottoman. I was not informed at the time of order that it was not in stock. After waiting 4 weeks for my order, I called to inquire only to be told that it was backordered another 6 weeks. I asked why I wasn't informed and the...
Read more
1.0
#801563
Reply to reviews
I ordered a slip cover on line. The order DID NOT indicate any out of stock or back ordering. That's why I purchased this particular item. They cashed my payment right away. Two and half weeks later I call their customer service to inquire about my order. Oh.... now...
Read more
1.0
#671224
Reply to reviews
Accidentally ordered a love seat cover for a full couch. Called to return and told no exchanges no returns. This was not made clear at time of order. Will not do business with this company again. NON REFUNDABLE RETURNABLE should be made clear at time of purchase. ...
Read more
1.0
I didn't like
  • No exchanges or refunds
#612534
Reply to reviews
I ordered online 4 chair covers (only opened 1 pkg)- poor quality and did not fit. I printed out their "RA" label and returned product. It took Sure Fit TWENTY days to process my credit, and when they finally did, they charged an ADDITIONAL $12.95 return shipping. I...
Read more
#475005
Reply to reviews
I recently returned a sofa pet cover (poor quality and fit). The amount charged to my account was $90.69; however, they credited my account for only $62.67. I understand that there are shipping, etc. charges, but almost $30? Apparently, this is the reason that...
Read more
Anonymous
Anonymous

If you paid with a credit card (not debit) have the card company dispute and place a "charge back" with Sure fit - I did, guess who WON!!!

#451597
Reply to reviews
ordered 2 chair slipcovers from Sure-Fit slipcovers ended up returning them and paying $47.00 in shipping charges. They send you a shipping label which is double what UPS charges. Never take their label to ship back, take it to UPS yourself and save half the $. Will...
Read more
#346751
Reply to reviews